01What changes in Melbourne
Solar Victoria publishes the current rebate process and requires customers to establish eligibility rather than assume it from an advertisement. Its claim guidance says the authorised retailer uploads the quote before the customer confirms eligibility through the portal. For Melbourne advertising, that means rebate language must be date-checked, conditional and tied to the official process.
The service footprint also matters. An installer covering Werribee and Craigieburn may schedule very differently from a team focused on Dandenong and Ringwood. Campaigns should split or exclude areas when travel and install capacity would otherwise turn a promising lead into a poor customer experience.
